U

Visitor

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2 Messages

Sunday, April 16th, 2023 5:12 PM

Closed

Vudu app not working on Xfinity X1

I’ve seen this on another article and I just want to say I’m having the same problem as other users of Xfinity X1 trying to get the Vudu app to connect. Xfinity Customer Service agents I’ve spoke to on the phone from overseas have been absolutely useless to resolve this issue. So I ask if anybody with technical expertise working in America’s Xfinity network to take care of this problem ASAP!!!!!!!!! This problem is on Xfinity‘s end not the users, and as users have done all the troubleshooting tips, Xfinity agents have recommended to no resolve.

Problem Solver

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528 Messages

2 years ago

Hello! I'm so sorry to hear that. Please send me a private message with your full name and full address. I can most definitely take a further look at this issue. To send a private message, please click the chat icon next to the bell in the upper right corner. Click the “notepad and pen” button. Send the full message to our shared support handle “Xfinity Support”. We look forward to hearing from you!

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