Visitor
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1 Message
Volume on remote suddenly does not work...
Volume is not working (light next to the button is red). Changing channels is fine and the light changes to green...
Visitor
•
1 Message
Volume is not working (light next to the button is red). Changing channels is fine and the light changes to green...
EG
Expert
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113.7K Messages
1 month ago
The concern is not "Community Knowledge Base" related............ Topic moved here to the TV help section for assistance.
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XfinityMatthew
Official Employee
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918 Messages
1 month ago
Hello @DA69 Sorry to hear your volume controls are not working. There is a couple quick fixes to try first. If you have not replaced batteries that is worth a try to see if it resolves the issue. The other option is to reset the remote. Instructions for that can be found here: https://www.xfinity.com/support/articles/programming-your-xfinity-remote
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