Visitor
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1 Message
Volume control
My Xfinity XR2 remote does not control the mute or volume on the TCL TV. What can I try to get this fixed?
Visitor
•
1 Message
My Xfinity XR2 remote does not control the mute or volume on the TCL TV. What can I try to get this fixed?
XfinityMartyR
Official Employee
•
1.3K Messages
8 months ago
@user_76434e Give the steps below a try to reprogram your remote to pair to your TV.
*Turn on the TV you are programming.
*Press and hold the “Setup” button on your remote until the status LED changes from red to green.
*Type in the 4-digit or 5-digit code listed below using the number buttons. Additional codes may be found in the remote manual.
**Most likely code: 11756
**Others to try: 10706, 10047, 10037, 11953, 10625
*If the code is entered correctly, the status LED will blink green twice. If the status LED blinks red, then the code was not entered correctly. Check that you are entering the correct code and try again.
*Use the remote to operate your TV (use Power, VOL, etc.)
*If these steps don’t work, try another 4-digit or 5-digit code and repeat the above.
You can find the above instructions here: https://www.xfinity.com/support/remotes/
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