Joiris's profile

New Poster

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1 Message

Wed, Apr 29, 2020 8:00 AM

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Voice on tv

I can not get rid voice that comes on every time I change channel, tells me everything about show, I have turned video description off but it will not stop. Thank you

CCAndrew

Gold Problem Solver

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25.9K Messages

2 y ago

If it’s an X1 box, press the B button 2x and follow the prompt
XfinityChad2

Official Employee

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160 Messages

2 y ago

Its the B button twice.

BruceW

Gold Problem Solver

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23.1K Messages

2 y ago


@Joiris wrote: I can not get rid voice that comes on every time I change channel ...

For reference: see https://www.xfinity.com/support/articles/video-description and/or https://www.xfinity.com/support/articles/x1-voice-guidance.

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