Visitor

 • 

2 Messages

Friday, October 3rd, 2025 9:11 PM

Closed

Voice guidance loop

Voice guidance loop.

Oldest First
Selected Oldest First

Visitor

 • 

2 Messages

9 months ago

I See all these people having voice guidance issues and I am not seeing any solutions.

Official Employee

 • 

4K Messages

Greetings, @user_nx05lt! Thank you for reaching out about the voice guidance being in a loop. We are happy to further help! What step are you trying to take when that is happening such as activating a TV box or watching a show? Have you tried any troubleshooting steps? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick
forum icon

New to the Community?

Start Here