Voice Control pairing not working.

I just got a new XI6 box and a remote.  It all worked for a few days and now the voice control does not work.  I tried the resetting and the three digit code of 981 to no avail.

I can pair the remote to my TV and my receiver, but it does not allow me to get voice control.  I can control channels and everything else with the remote, just no voice.

Tried going to setup and doing the pairing thing with voice control and it says it cannot pair and try again.  I have tried a few times to no avail.

Its either the remote (XR15v2) or the box.  I tried an XR15 and I couldnt get that to work with anything on the Xi6.