U

Visitor

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1 Message

Wednesday, August 9th, 2023 5:58 PM

Closed

Voice Commands

Xfinity voice commands work great - BUT only

on the 2nd  try. Others like ROKU work good also on the 1st try. WHT CANT XFINITY FIX THIS. It's been going on for years. 

Official Employee

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2.1K Messages

2 years ago

Hi there, @user_dd92c4 Thank you so much for taking the time to reach out to us regarding your Voice Commands only working on the second try, I understand how frustrating this is for you which I truly do apologize for. Have you tried factory resetting your remote and reprogramming the remote? Have you tried turning off your cable box by unplugging it for about 1 minute and then plugging it back in?-Richard

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