1 Message

Wed, Jun 23, 2021 7:01 PM

Voice and video don’t match

I have tried to reboot and connect and disconnect all…. Just finished again and the voice does not match the video?


Official Employee


284 Messages

1 m ago

Hello there, @user_2a82b0. I am sorry to hear you are having video issues. I know how frustrating that can be, but rest assured we can help! :) 


Can you send me a PM with your name and address? To send a private message, please click on the chat icon on the top right next to the bell. Please make sure to send the message to our singular handle "Xfinity Support" and we will get back to you ASAP.

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