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droorda1
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Fri, Jun 5, 2020 4:00 AM

Vizio Smart TV - X1 Not working

I connected my hdmi cable from my cable box to my new Vizio TV (it worked fine with my old Vizio). I get nothing but a blank screen. I tried to restart my X1 box by unplugging it as well as restarting it via signal...neither have worked. I get the Xfinity welcome/bienvenido screen, then it just goes blank after a brief high pitched beep. Any suggestions would be greatly appreciated. Thank you in advance!!!

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10 m ago

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Rustyben

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10 m ago

@droorda1 wrote:

I connected my hdmi cable from my cable box to my new Vizio TV (it worked fine with my old Vizio). I get nothing but a blank screen. I tried to restart my X1 box by unplugging it as well as restarting it via signal...neither have worked. I get the Xfinity welcome/bienvenido screen, then it just goes blank after a brief high pitched beep. Any suggestions would be greatly appreciated. Thank you in advance!!!

Using a bright light, read the name of the HDMI port name on both the set top box and the one on the TV.

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