Very slow Xfinity box response.
Hi, we're experiencing very slow and laggy response from our Xfinity control box. We recently had a replaced by the Xfinity store thinking that would solve our problems but the new box isn't any better. For example, when I hit pause to pause the show, sometimes it'll take 5 to 10 seconds for the action to take place. It happens when pausing, fast forwarding ,rewinding, etc. I'm pretty sure that we have a high bandwidth plan but wouldn't swear to it. Since this only began happening about six or eight months ago, I don't think it's a bandwidth problem. Can you help?