Visitor

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2 Messages

09/26/2026 12:36 PM

Use of different remotes

I haven’t tried this yet but someone gave me white remotes she couldn’t use anymore.  Can I get my tv and internet on with any remote?  I have the standard black remotes that work fine but I’m afraid to use the ones she gave me

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Official Employee

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2.2K Messages

15 hours ago

Hello @user_ru2t52 You can use any Xfinity remote you want but those white ones are pretty old so we usually recommend our newer ones that come with your equipment. To use other remotes you would need to pair them with the box. 

https://www.xfinity.com/support/articles/programming-your-xfinity-remote

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