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user_yq3y53
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09/28/2026 12:43 AM

Use Ethernet instead of WiFi on my x1 box

I recently got a new x1 tv box, and it worked for a while on my Ethernet, but now it will only hook up to my WiFi. How to I make it use Ethernet connection again?

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XfinityThomasA

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3.9K Messages

6 days ago

 

user_yq3y53 - Thank you for reaching out to us here for help with your X1 Box! Are you receiving an error message or code when connecting your box via ethernet? Have you treid another ethernet code to see if it helps?

 

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