Visitor
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2 Messages
USA network is freezing and sometimes looping
Last night watching WWE Monday night raw the TV was freezing once in a while and also looping along with that another TV the sound quality was freezing once in a while.
could this be the boxes or could this be the coax? I did notice outside that one of the cables I can turn the cable inside the coax does it have to be recrimped with a new coax end or just crimped.
XfinityChristy
Official Employee
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2K Messages
3 years ago
@user_026ac9 thank you for reaching out about this connection concern. Are you only having this issue on the USA Network? Also, when you have a moment to take a closer look at your equipment please send your name and service address to "Xfinity Support." You can do this by using the Direct Messaging icon at the top of the page.
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