Upgrading DVR cloud storage... $15 shipping fee to ship me... Nothing??!!

Hi there and welcome to Comcast @ShelleyC1. Thank you so much for reaching out to us here on our Xfinity Community Forums page. You have reached an expert here on our Forums team. We truly value your time, we ant to make sure we take care of your concerns as soon as possible. 

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.

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