Hey, user_ulqog9! Thanks for reaching out to us on the forums! I apologize to hear that you are running into an error message. Have you been able to try the step that @MikeB39A has suggested? Are you still running into the error after resetting the cable box?
MikeB39A
Problem Solver
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700 Messages
1 year ago
When this error occurs, you might see this message:
To resolve this issue, you may need to restart your TV Box.
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XfinityMichaelC
Administrator
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4.5K Messages
1 year ago
Hey, user_ulqog9! Thanks for reaching out to us on the forums! I apologize to hear that you are running into an error message. Have you been able to try the step that @MikeB39A has suggested? Are you still running into the error after resetting the cable box?
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