Problem Solver
•
919 Messages
Upcoming in Guide No Longer Functioning
The Upcoming Tab in the episode guide no longer shows upcoming episodes even when upcoming episodes exist in the guide.
Multiple reports of the same in my area..
Any ETA on a fix? This is a great feature.
M-Wolverine
Visitor
•
15 Messages
2 years ago
Yes I’ve refreshed, restarted, unplugged, and done everything but change boxes (which I hear doesn’t work) and it’s the same. Now every time I turn on the tv it reverts back to the same channel too (CBS) rather than whatever channel it was last on. Been that way for a month.
4
0
user_9bec31
Visitor
•
8 Messages
2 years ago
Agreed. This has to be the most annoying error. I pay way too much money for something like this to be happening for so long. I've done everything and still no resolution for "upcoming" episodes. What I don't understand is after reading about so many others experiencing the same thing, why hasn't Xfinity fixed the problem as it's an obvious issue platform wide? FIX THE EFFING PROBLEM XFINITY. I'm also getting "conflicting recording times" which is something new that I've never had before. I have plenty of space too, so telling me I need to upgrade my cloud space is a moot point. I want some kind of reimbursement for inconvenience. I've been a customer for 20 years and really considering dropping Xfinity altogether. This is ridiculous.
(edited)
0
0
user_a70e61
Contributor
•
25 Messages
2 years ago
Still broken on TV. But accurate in the streaming app! When will on TV interface get FIXED!!!
1
0