U

Friday, November 8th, 2024 2:50 AM

Unable to record

All the movies I recorded on channel 1461 great American family disappeared and I can no longer record them going forward. What is the issue?

Official Employee

 • 

1.7K Messages

12 days ago

 

user_mxw6fj - I know I'd be reaching out too if I were unable to enjoy my shows. You have reached the right team for help. Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
 
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

 

forum icon

New to the Community?

Start Here