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Unable to pair remote to tv
Currently I have a Westinghouse TV. It's about 9 years old. I am able to change channels, but not the volume which is frustrating. There are 3 TV boxes in the house. 1. The main box paired with the TV which are located in the living room, 2. My moms box along with her TV in her room, and 3. My box with my TV in my room.
I tried to pair the Remote to TV i but no code showed when selecting Westinghouse from the list of manufacturers.
To Reiterate, no codes appear for me to enter, and when I follow on screen instuctions, it asks if I want to pair the remote for voice,, I select yes, and the next screen automatically asks if its a Westinghouse TV. I select yes and it tells me .
"your remote is paired for voice control ".
Afterwards, It asks if I want to pair the tv with the remote. I select yes, and then a list of manufacturers and a search box appears along with the alphabet. I select 'W' and then underneath the alphabet I select "load more brands" and down the list a bit, it says "westinghouse", which I select. Upon making this last selection, it shows "looking for Problem" for a couple seconds and then goes to a new screen saying "your remote is paired for voice control ".
Please help. I dont get any codes to input.
Edit. I tried holding the xfinity and mute buttons for 5 seconds until the light turns green, and entering the Westinghouse codes(found on the xfinity "my account" app) 11712, 13579, 13382, 10885, 12293. None worked.
I tried to pair the Remote to TV i but no code showed when selecting Westinghouse from the list of manufacturers.
To Reiterate, no codes appear for me to enter, and when I follow on screen instuctions, it asks if I want to pair the remote for voice,, I select yes, and the next screen automatically asks if its a Westinghouse TV. I select yes and it tells me .
"your remote is paired for voice control ".
Afterwards, It asks if I want to pair the tv with the remote. I select yes, and then a list of manufacturers and a search box appears along with the alphabet. I select 'W' and then underneath the alphabet I select "load more brands" and down the list a bit, it says "westinghouse", which I select. Upon making this last selection, it shows "looking for Problem" for a couple seconds and then goes to a new screen saying "your remote is paired for voice control ".
Please help. I dont get any codes to input.
Edit. I tried holding the xfinity and mute buttons for 5 seconds until the light turns green, and entering the Westinghouse codes(found on the xfinity "my account" app) 11712, 13579, 13382, 10885, 12293. None worked.
CCAndrew
Gold Problem Solver
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25.9K Messages
4 years ago
https://www.xfinity.com/support/remotes
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Rustyben
Expert
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24.6K Messages
4 years ago
adding.... does the TV also have bulit in VCR or DVD player?
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CCAbbie
Problem Solver
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1.4K Messages
4 years ago
@Forkinator Hello, and thank you for using community forums. Sorry to hear you are having difficulties with pairing your remote. I know how convenient it is to only use one remote to control your TV and cable box is, and I want to help in any way that I can.
If you have gone to https://comca.st/3uOnWu2 or used our app to find remote codes for your specific TV manufacturer and didn't have luck programming it, it is likely we are not going to be able to pair your TV to the Xfinity remote. We try to have as many devices as possible compatible with our remotes, but sometimes this does happen.
That being said, I want to make sure you followed the steps outlined exactly for the remote you have. May I please have the model number of your remote? You can find this on the back of the remote under the battery compartment.
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