Hi there, @user_7ymfq2 I’m really sorry for the trouble you’ve been having! There was a nationwide service interruption few days ago, but it has since been resolved. If you’re still experiencing issues, I’d really like to help take a closer look with you and make sure everything is back up and running properly. Please let me know if your service is still affected, and we’ll work through it together to get this resolved as quickly as possible. We’re here for you 💙
XfinityRichard
Official Employee
•
3.3K Messages
5 hours ago
Hi there, @user_7ymfq2 I’m really sorry for the trouble you’ve been having! There was a nationwide service interruption few days ago, but it has since been resolved. If you’re still experiencing issues, I’d really like to help take a closer look with you and make sure everything is back up and running properly. Please let me know if your service is still affected, and we’ll work through it together to get this resolved as quickly as possible. We’re here for you 💙
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