1 Message
TV
My TV freezes and voice shuts off. . Called many times, 2 visits from someone to fix, many zaps of service and still doesn’t work
Now I am unconvinced to wait 30 minutes to speak to a human
1 Message
My TV freezes and voice shuts off. . Called many times, 2 visits from someone to fix, many zaps of service and still doesn’t work
Now I am unconvinced to wait 30 minutes to speak to a human
XfinityBrianH
Official Employee
•
1.3K Messages
1 year ago
@user_tjbpkv Can I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
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