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Friday, December 31st, 2021

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TV

Why when I reset a cable box, unplug the coax does my service stop working? I troubleshoot it and everything and nothing works. It says I need a technician but I don’t want to pay $70 every time I need to reset my box! 

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Problem Solver

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770 Messages

4 years ago

Hello @user_16828b. When you unplug your device or remove your Coax, your service will not work, if the device is not connected. Were you able to get your box working, by plugging the box and cable in?

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