U

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2 Messages

Friday, March 17th, 2023 8:59 PM

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TV won't work

my tv in master bedroom is on. voice command does not work. the volume dosent work. and i cant turn tv off. i can change the channels

This post was created from this comment on different post

Problem Solver

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577 Messages

2 years ago

@user_9aaf10 Hello and good afternoon, and thank you for reaching out here over our Xfinity Community Forum. I am so sorry to hear about these cable box issues you are experiencing, and I would be more than happy to help! Are you seeing any on screen error message or error codes as well, or what is occurring exactly? Together we will definitely get this resolved for you once and for all! -Christopher

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