1 Message
Tv turns on and off randomly Comcast problem
I see posts about this problem. The problem is with Comcast. Notice that it only happens on days when a lot of people are home, say a bad weather day. About a year ago when we were having the problem bad, we noticed Comcast working at the top of the telephone poles at their boxes. Then we had no problem for about a year and now it's back. Clearly it is some problem on their side that they have some kind of maximum bandwidth of their data and are too cheap to upgrade it. So call them and demand that they do.
XfinityAmandaB
Official Employee
•
1.6K Messages
10 months ago
@user_lxqxp1 Thank you so much for your post about your TV turning on and off. I can help if your cable box is turning on and off, but the TV power would not be impacted by any of our equipment. If your TV is not working correctly please reach out to the manufacturer for more assistance if your Xfinity TV box is powering off and causing issues with your Xfinity cable I am more than happy to help. Please provide as many details as you can. For example is it only one of your TV boxes that this is happening to is only while you are watching specific shows? Are you receiving any error messages or codes when this happens?
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