I definitely know how easily it can throw off my day when the TV isn't working the way I need it to
bbooperb, so I appreciate you being an active member of our community to ask for help! Have you been able to verify the remote has fresh batteries and is paired to the TV?
Why does my TV keep freezing on TV this commercial “high-tech plumbing and Air”? I have to turn my TV off and back on to keep watching and it happens each time this commercial comes on! It also freezes on other commercials recently. Is it my TV or Xfinity Streaming glitch? How do I fix the problem?
user_pfgc2a I would recommend to troubleshoot from our Xfinity app. It's a great tool to use. Let us know if this helps.
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XfinitySeth
Official Employee
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461 Messages
1 month ago
I definitely know how easily it can throw off my day when the TV isn't working the way I need it to
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user_pfgc2a
Visitor
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1 Message
29 days ago
Why does my TV keep freezing on TV this commercial “high-tech plumbing and Air”? I have to turn my TV off and back on to keep watching and it happens each time this commercial comes on! It also freezes on other commercials recently. Is it my TV or Xfinity Streaming glitch? How do I fix the problem?
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