BarryCondrey's profile

New Poster

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3 Messages

Sat, Dec 19, 2020 9:00 AM

TV Stops Working when modem in bridge mode

New Xfinity service. gig speed. Three TVs in the house. Arris modem.  Put the Xfinity mosem/router into "bridge" mode, connect my Asus router. Internet, WIFI all work great. TVs not report "Trouble accessing the internet".

The TVs are connected over MoCA, not wifi.

 

Ideas?

 

I had the samne configuration in the last house. Worked fine.

 

Barry

 

Responses

New Poster

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3 Messages

8 m ago

And... I verified it is the Xfinity modem by not connecting the ASUS modem at all, and just putting the Xfinity modem into bridge mode on it's own. Same thing, TVs (and moca:?) lose access to the internet. Have also tried restarting the cable boxes. 

CCAndrew

Gold Problem Solver

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25.9K Messages

8 m ago

What boxes do you have?

New Poster

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3 Messages

8 m ago

Model CXD01ANI.  XiD-C

The small ones. Brasnd new. Have three of them same thing happens to all of them.

Thanks

CCAndrew

Gold Problem Solver

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25.9K Messages

7 m ago

Bridge mode disconnects moca, trade in an XiD for an XG2

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