TV Stops Working when modem in bridge mode

Question

New Xfinity service. gig speed. Three TVs in the house. Arris modem. Put the Xfinity mosem/router into "bridge" mode, connect my Asus router. Internet, WIFI all work great. TVs not report "Trouble accessing the internet".

The TVs are connected over MoCA, not wifi.

Ideas?

I had the samne configuration in the last house. Worked fine.

Barry

BarryCondrey · Answer

And... I verified it is the Xfinity modem by not connecting the ASUS modem at all, and just putting the Xfinity modem into bridge mode on it's own. Same thing, TVs (and moca:?) lose access to the internet. Have also tried restarting the cable boxes.

CCAndrew · Answer

What boxes do you have?

BarryCondrey · Answer

Model CXD01ANI.  XiD-CThe small ones. Brasnd new. Have three of them same thing happens to all of them.Thanks

CCAndrew · Answer

Bridge mode disconnects moca, trade in an XiD for an XG2

X1

BarryCondrey

TV Stops Working when modem in bridge mode

Responses

BarryCondrey

CCAndrew

BarryCondrey

CCAndrew

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