Tv static when starts

When I first turn my TV on the screen is scrambled and green. The sound is a VERY loud static noise. After 20 seconds or so the TV automatically restarts.

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XfinityChristy

Official Employee

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2.9K Messages

3 years ago

@SherriG1 That would be an alarming way to start some downtime. I would be happy to troubleshoot this with you. To get started, can you please check your connections and make sure everything is secure?

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S

SherriG1

4 Messages

All connections are tight.

3 years ago

0

XfinityChristy

Official Employee

•

2.9K Messages

@SherriG1 Thank you for checking, are you still having this issue after the last time you rebooted your tv?

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3 years ago

0

S

SherriG1

4 Messages

It did not happen this morning for the first time in weeks. It only happens once the tv has been off for hours. I’ll check again tomorrow

3 years ago

0

CCKrista

Retired Employee

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1.5K Messages

Excellent! I'm happy to hear it's working for you this morning. I'd like to check back in with you tomorrow. Would that be alright?

3 years ago

0

XfinityEva

Official Employee

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2.6K Messages

Hi there @SherriG1 we wanted to check in and make sure all is still going well. Have you had any issue with the TV since the last update?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer. tick

3 years ago

0

X1

SherriG1

Tv static when starts

XfinityChristy

SherriG1

XfinityChristy

SherriG1

CCKrista

XfinityEva

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