Visitor
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2 Messages
TV service box
something I do not understand when you get TV service from Comcast the service box comes with a controller. you have to pay extra each and every month for the controller. $12/mo. if you add additional TVs to the service each service box comes with a controller and you pay the $12/mo for it as well. I really think Comcast could and should provide the first TV on their service with a controller as part of the initial connection.
can I start TV service without the comcast service box? and not pay the extra $12/mo. it adds up over the contract time period and should just be included.
XfinityAmandaB
Official Employee
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2.6K Messages
5 months ago
We do offer a Xumo box for customers who prefer streaming services for free with a one-time activation fee. With the Xumo option, you would only be billed for a TV box if you add a second box.
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user_5txcan
Visitor
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1 Message
27 days ago
I only have one tv. I am online ordering and the bill says $12 for X1 tv box. Then it says service to additional tv with tv box $12. Is that right? I can’t seem to get it removed from my order.
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