jreichek's profile

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Monday, February 24th, 2020 9:00 AM

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TV Screen is Dark. No sound or picture

I don't watch tv that much.  Starting about 2 weeks ago whenever I turn on my tv there is no picture or sound.  It seems like it is freezing up.  I have to unplug my box and plug it back in to get xfinity to work.  Xfinity sent me a new box last week and I still have the problem.   If I unplug the hdmi cable when this happens it doesn't fix the problem either.  Any ideas?

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Gold Problem Solver

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2K Messages

5 years ago

Switch cables or switch HDMI ports to isolate the problem. 

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