1 Message
Tv screen black but has sound
Started this morning. It will show picture if I turn TV off and back on but will go back black after a few minutes. I have set resolution to 720 and turned off default to best resolution. What else can I try?
1 Message
Started this morning. It will show picture if I turn TV off and back on but will go back black after a few minutes. I have set resolution to 720 and turned off default to best resolution. What else can I try?
XfinityJoshuaG
Official Employee
•
331 Messages
1 year ago
@user_4x9jrv So sorry to hear about that but I'd be happy to help. Did you already reset the box itself? If you're using an HDMI cable have you swapped cables?
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