Visitor
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1 Message
Tv remote
I cannot get my remote to pair with my TV it seems like it's going to my grandkids's TV in their room
Visitor
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1 Message
I cannot get my remote to pair with my TV it seems like it's going to my grandkids's TV in their room
EG
Expert
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112.9K Messages
30 days ago
The concern is not "Channels And Programming" help related............ Topic moved here to this help section assistance.
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XfinityMarshante
Official Employee
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434 Messages
28 days ago
Hello @user_ixnyln, thank you for taking the time out of your day to leave a post. Sorry to hear that you are having issues pairing your remote to your TV. Is the TV in your grandkids' room the same brand as in your room? If that is the case, make sure only your TV is on during the pairing process. I have also attached an article with steps on pairing your remote. Pair, program, and factory reset your Xfinity remote
Thank you @EG
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