1 Message
Tv quality 👎
Tv is been glitching for last few months… I have changed 2 box but still same … quality of tv is really poor
1 Message
Tv is been glitching for last few months… I have changed 2 box but still same … quality of tv is really poor
XfinityDena
Official Employee
•
2.6K Messages
14 days ago
I am sorry to hear you are having service issues with your TV @user_2kmefs I want to make sure we are respecting your time and not repeat the steps you have taken previously. What additional troubleshooting steps have you taken outside of switching the boxes?
I also wanted to make sure you are aware that any time you need to troubleshoot our Xfinity app can assist you step by step. It is not just to pay your bill or to get notifications about interruptions. To learn how to troubleshoot in the future you can follow the link: https://www.xfinity.com/support/articles/using-xfinity-app. Honestly, it is the best app to date that we offer and super easy to use for all of your account needs!
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