1 Message
Tv problems
The screen on my tv is blue and says there no software to update I’ve unplugged the cable box and tv for 5 minutes still not working
1 Message
The screen on my tv is blue and says there no software to update I’ve unplugged the cable box and tv for 5 minutes still not working
XfinityGabby
Official Employee
•
1.5K Messages
11 months ago
Hey there, @user_bx0pr0. We appreciate you taking the time to reach out team on Forums regarding the cable box. I definitely understand the importance of being able to enjoy your service. Are you receiving an error code or message other than the "No software update"?
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