Visitor
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1 Message
Tv pixilating in all rooms
My tvs have been pixating now for months. Tried to fix will all suggestions and have called and tried to get someone to come look. When i did get someone they changed something and it worked for a day and then went back. Now i can’t get someone else to come out.
XfinityJohnG
Official Employee
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1.7K Messages
2 years ago
Thank you very much for reaching out to our team here@user_1ac249. I would be happy to look into any pictre quality issue from here for you and schedule a technician if needed. Could you send me a direct message with the full name and complete address for your service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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