Visitor

 • 

3 Messages

Thursday, March 19th, 2026 7:20 PM

TV Pixelation

Has a solution been found for the pixelation issue?  I am in SE Denver and have had the problem subsequent to recent network enhancements.  It occurs on HD live programs, but not on streaming apps.  A new modem was installed in December.  On March 4, I set up a new X1 TV box, including a new HDMI cable, and spent 45 minutes on the phone with an Xfinity tech.  All cable connections were checked for tightness, and she did a system refresh.  I just performed a system refresh today and the problem persists.  Thank you for your assistance.

Oldest First
Selected Oldest First

Official Employee

 • 

591 Messages

3 hours ago

Hello @user_grqspw just reaching out to get some further feedback on your pixelation. How are your services working at this time?

Contributor

 • 

66 Messages

2 hours ago

Xfinity ain’t worth it. Go VERIZON!

forum icon

New to the Community?

Start Here