Visitor
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3 Messages
TV Pixelation
Has a solution been found for the pixelation issue? I am in SE Denver and have had the problem subsequent to recent network enhancements. It occurs on HD live programs, but not on streaming apps. A new modem was installed in December. On March 4, I set up a new X1 TV box, including a new HDMI cable, and spent 45 minutes on the phone with an Xfinity tech. All cable connections were checked for tightness, and she did a system refresh. I just performed a system refresh today and the problem persists. Thank you for your assistance.


XfinityDuron
Official Employee
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591 Messages
3 hours ago
Hello @user_grqspw just reaching out to get some further feedback on your pixelation. How are your services working at this time?
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user_cuar5y
Contributor
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66 Messages
2 hours ago
Xfinity ain’t worth it. Go VERIZON!
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