TV Pixelation is VERY BAD now

Mine is doing it too. Had technician come out yesterday.  Could not find anything wrong. Tv is pixulated every few seconds.  Speed test is all ocet the place. So fusterating 

We're happy to help if you're going through something similar, so thank you for stopping by! Has the pixelation continued for you since your comment?

Pixelation is absolutely horrific tonight election night, on all channels with Xfinity. They have not fixed this. We live up on edgewood avenue; in San Francisco and it is a chronic problem. I can’t believe they charge for this

Had tech out a month or so ago did not fix

Thanks for reaching out @user_kp4mh7! We regret to hear this pixelation issue affecting all channels has been going on for quite a while even after having a technician come out. 

A quick step you can try now:
Please make sure the coax cable is finger-tight at both the wall outlet and the TV box, then restart the TV box by unplugging it for about 60 seconds and plugging it back in. If the issue is still occurring, our Xfinity app can send troubleshooting signals to the cable box. For more information on using our Xfinity able to troubleshooting your TV services here’s our official article:
https://www.xfinity.com/support/articles/tv-troubleshoot-xfinity-app

Since you recently had a technician out and the problem is still happening, we’ll need to review the account, prior technician notes, and check the signals the box is receiving. Could you please send our team a direct message with your full name and full address? To send a "Direct Message" to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

We completely understand your frustration, and we are truly sorry that this pixelation issue on your main network channels is still happening, especially after you already spent over an hour working with our chat team.

We want to get this sorted out for you as quickly as possible. To help us track down the root cause, did you notice this starting after a recent neighborhood upgrade, or right after swapping out any equipment @user_zw433a?

xfinity comcast should know about their neighborhood upgrades better than i can ascertain. check your records and my location in san francisco about that. no new equipment or wiring in the house, all connections are out of the way, undisturbed or jiggled. i checked all connections and they are solid. the other suspicious thing is that those network pixellated channels of 702, 703, 705, 707 are unaffected in the daytime and the signal is totally clear during the day. it only occurs on evening programming on those specific network channels of live tv. go figure. please. (<:

@user_41c060 Since we are chatting on a public platform, we cannot access your private account or neighborhood records here. We ask general troubleshooting questions to protect your privacy, narrow down the issue, and help other customers facing the same problem. Your clue about evening-only pixelation sounds more like it may be related to an outside issue. 

Send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it.

question not answered and the problem has not been fixed, it is actually worse. severe distortion and pixellation on live channels 702, 703, 705 and 707 live tv day and night. unwatchable for days. i have contacted xfinity support directly and the problem has not been fixed.