Visitor
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3 Messages
TV off when TV box is on
I want to turn off my TV without turning off the TV box so I can listen to Music Choice without the TV on
Visitor
•
3 Messages
I want to turn off my TV without turning off the TV box so I can listen to Music Choice without the TV on
Accepted Solution
ridekauf
Visitor
•
3 Messages
2 years ago
I have found a solution to my problem!
Use the Xfinity button on the remote, navigate and select Settings on far right then go down to Device Settings then to Power Preferences then to HDMI Device Control and set it to off.
I hope this will save others the time and frustration is has cost me
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XfinityRyanE
Official Employee
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1.1K Messages
2 years ago
Hello @ridekauf, thanks for reaching out for help with your TV services. If you use the TV manufactures remote, you should be able to control the TV independently of the X1 box. If you are using the Xfinity remote that has been programmed to work with your TV, anytime you hit the power button it will turn off both devices. You could also try turning off the TV manually if neither remote option is working they way you need it to.
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