Good evening @user_ncun25, and thank you for reaching out on our Community Forums. We're sorry to hear that your DVR box is not working now after moving it to another room. Rest assured, you've reached the right team to help troubleshoot. May I ask if you are experiencing any erorr codes or messages?
XfinityAlyssaA
Official Employee
•
1.5K Messages
3 months ago
Good evening @user_ncun25, and thank you for reaching out on our Community Forums. We're sorry to hear that your DVR box is not working now after moving it to another room. Rest assured, you've reached the right team to help troubleshoot. May I ask if you are experiencing any erorr codes or messages?
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