Hi 1225! Thank you for sharing that you were having this trouble as well. I'm sorry that the service was causing trouble with watching shows the other night. I hope that things are back to normal again now. Do you have any ongoing issues with the TV freezing and skipping?
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Thanks for meeting us here in our community about the trouble with your cable service, @user_u1au5d. I can understand how difficult this would be to watch your favorite programming. We'll be happy to help. Are you having any trouble with your internet service at all?
user_b1trvw
Visitor
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1 Message
2 days ago
I have been experiencing the same problem for the past 2 hours.
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1225
Contributor
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62 Messages
2 days ago
Are you guys in the Detroit metro area? Because this is happening to be me too all of a sudden tonight.
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XfinityLinda
Official Employee
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2.4K Messages
9 hours ago
Thanks for meeting us here in our community about the trouble with your cable service, @user_u1au5d. I can understand how difficult this would be to watch your favorite programming. We'll be happy to help. Are you having any trouble with your internet service at all?
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