Visitor
•
3 Messages
TV & internet Freezing
Well it just did it again & told me to send another message. This stuff needs to be fixed asap.
Visitor
•
3 Messages
Well it just did it again & told me to send another message. This stuff needs to be fixed asap.
XfinityAldrik
Official Employee
•
2.2K Messages
6 months ago
Thank you for reaching out to us @user_0064c8! Could you please confirm the error message or error code you are seeing on the TV? Is this impacting all cable boxes or certain cable boxes?
Is the internet freezing on all devices or on some devices?
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