1 Message
Tv freezing
Channels keep freezing several times a day and gives us amessage saying connection problem. Have to restart then no volume
1 Message
Channels keep freezing several times a day and gives us amessage saying connection problem. Have to restart then no volume
XfinityMarcus
Official Employee
•
1.5K Messages
2 years ago
Hello, @user_2cf495, thank you for reaching out using the Xfinity Forums page. I would be happy to help resolve the channel freezing concern you are experiencing. Have you already attempted to troubleshoot your video connection using the Xfinity Support website?
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