Frequent Visitor
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9 Messages
TV freezing randomly
North of Boston, MA. Yesterday (3/4) and today (3/5) the television has been randomly freezing - usually just a few seconds to maybe 10 seconds, but a handful of times it has been over a minute. Picture frozen (or occasionally black), no sound.
Meanwhile internet is fine.
I have 3 TVs, an X1 and 2 (small) satellite boxes. Freezes affecting all TVs and multiple channels. Cables are fine - at least in the house. I have refreshed and cycled power on all the boxes: no joy - freezes continue.
This happened for a couple of days last month too - stopped as suddenly as it started.
Gw1594
18 Messages
7 hours ago
All I can tell you is I was experiencing the same thing last night. It was happening on the wireless cable box but it didn’t seem to be happening on the Xfinity app.
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Lkpolo
Problem Solver
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539 Messages
3 hours ago
We have it in Western Pennsylvania too. Our family room TV froze twice yesterday and once so far today. Our email is slow to download to our iOS devices. Our neighbors have no sound on their TVs. There is maintenance in our area on Monday and a tech visit is scheduled. I don’t think the tech visit will help through.
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