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user_ued5bj
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Monday, July 27th, 2026 3:09 PM

TV Freezing on rays baseball games

Multiple times a game picture freezes on rays.tv. Restarts on its own.
Sarasota FL. SONY smart tv
Suggestions appreciated

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18 minutes ago

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MikeB39A

Problem Solver

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717 Messages

2 days ago

To fix a TV freezing during Tampa Bay Rays baseball games, try restarting your equipment, clearing app data, or using an external streaming device. 

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XfinityDena

Official Employee

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4.5K Messages

5 hours ago

Thank you for reaching out @user_ued5bj Is this an app you are using on your smart TV?

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user_ued5bj

3 Messages

cable tv ch 1262  Rays.tv

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47 minutes ago

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XfinityThomasD

Official Employee

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1.9K Messages

Does it seem to only be with this network, or have you noticed any issues with other channels as well lately? Have you also checked if similar issues happen if you try to stream the channel on the Xfinity Stream app?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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18 minutes ago

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