Good Morning, @user_85131b! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with your TV, and attempting to watch your shows. Can you share with us any troubleshooting steps that you have completed? Are you using an X1 cable box?
XfinityAdrienne
Official Employee
•
1.8K Messages
6 hours ago
Good Morning, @user_85131b! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with your TV, and attempting to watch your shows. Can you share with us any troubleshooting steps that you have completed? Are you using an X1 cable box?
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