For about the last 6-8 weeks, my tv freezes, then goes gray and program resumes. Whatever happened and was said during the freeze is lost. Upon checking with neighbors, their tv's are freezing at the exact same time. Comcast has been at my one neighbors house 5 times, running new lines, new box etc., saying that should fix it but we all are still having the same problem. Comcast was at my house, touting the same solutions. The issue still exists. Why doesn't Comcast admit there is a bigger problem on their main lines or boxes?