M

Wednesday, August 21st, 2024 11:18 AM

TV error

For some reason, when my TV starts, it always goes to the NFL network. I don't watch the NFL network, so why is it doing this?

Official Employee

 • 

1.2K Messages

3 months ago

@mjpk6269 Hello! Thanks for reaching out to us on our Xfinity forums. I'm sorry I can't see how or why the default channel changed to the NFL Network on your cable box, but the default channel can easily be changed! 
Press the Guide button on the remote.
Navigate to the channel you want to set as your default startup channel

Highlight the Channel cell

Press the Info button on the remote.

Use the right and left arrows to highlight the Default Channel.
Press OK on the remote.
The following message will display once your default startup channel has been set.

Please let me know if these steps do not work, the default channel can also be changed through the cable box preferences if needed. 

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