Visitor
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1 Message
Tv cutting out
For several months our tv has been cutting out. It used to be commercials only. Now it’s all channels. We even spent 900.00 dollars on a new tv because we thought it was our tv. We spend over 200.09 a month on this cable and internet and we want it fixed now
XfinityRaul
Official Employee
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3K Messages
43 minutes ago
@user_fj2dwa Thanks for making us aware that you're having issues with your TV cutting out via Forums. I would be more than happy to help find a solution to this problem you're experiencing. So that we don't go over something you've already done, can you please share with me what troubleshooting steps have you completed on your own? Have you by any chance used the Xfinity app to reset the cable box? How about a power cycle, have you tried that?
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