TV can't connect to the internet for 30 minutes at the same time every day
This happens every day around 830am. I can be watching a program and the program continues to play. I could be watching a DVR show and it continues. However, if I try to use the remote at all I get an error message on the screen stating I cannot connect to the internet and need to tighten my cables. At the same time I can be on my computer and my internet works perfectly. This happens at the same time every day and corrects after 15-20 min. One rep said the wires in my house are bad - really? Another said there was an issue in my neighborhood, but wouldn't send someone to fix it unless I put in a special request. My TV service works fine for 23 1/2 hours, but my wires go bad for 20 minutes a day at the exact time? Clearly the issue is on your end but no one will own up to it. Anyone else told your tv can connect to internet when the internet is working fine?