U

Visitor

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1 Message

Wed, Sep 8, 2021 6:06 AM

TV box

The blue light on TV receiver box stays on when I press the power button on the remote. The TV turns off but the Xfinity box blue light stays on always, never turns off. Is that normal?

Accepted Solution

Official Employee

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241 Messages

2 m ago

Hello, @user_141163! Thanks for making time to bring your cable box question to our Xfinity Community Forum! I'll be glad to help answer any questions you have about your Xfinity cable box.

 

Your cable box should not turn off when you power off your TV. It is meant to stay powered on while idle.

 

I hope this helps!

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