1 Message
Tv box not working
Small tv box Px01ANI SAYS no software to execute small tv box not working. I can’t select any tags in drop-down menu or it pops up with an error and I have to fill out this form all over. I thought this was a link to direct message tech support about this not uncommon issue but I guess I’ll post to the forum.
XfinityThomasA
Official Employee
•
1.5K Messages
3 hours ago
Our team can help troubleshoot, user_hymmid! Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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