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Visitor

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2 Messages

Tuesday, August 13th, 2024 10:58 AM

TV box message saying can not connect to Internet then clears up

Anyone getting the message on the cable box saying cannot connect to the internet ?

Visitor

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1 Message

3 months ago

We don't have Internet but we aren't getting any channels on my living room tv..

Official Employee

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1.5K Messages

3 months ago

Hi there @user_eb0cc2. Thank you so much for reaching out to our Xfinity Community Forums. I am sorry to hear your TV box is not working. Do you have an X1 box or is it the small streaming box? 

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